Privacy Policy

Last Updated: 11/03/2025

1. Introduction

Welcome to Home Appliance Ltd (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://homeapplianceltd.co.uk] (“Site”), use our services, or make a purchase.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

2. Information We Collect

2.1 Personal Data

We may collect personal identification information, including but not limited to:

  • Name
  • Email address
  • Postal address
  • Phone number
  • Payment information
  • Appliance information
  • Service history

2.2 Technical Data

When you visit our Site, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Time zone setting
  • Operating system and platform
  • Pages of our Site that you visit
  • Time spent on those pages
  • The referring website

2.3 Cookies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website and services
  • Improve, personalize, and expand our website and services
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners
  • Process your transactions
  • Send you emails regarding your purchases or other products and services
  • Find and prevent fraud
  • Fulfill repair and maintenance services

4. Sharing Your Information

We may share information in the following situations:

  • With Service Providers: We may share your information with service providers to perform services on our behalf (e.g., payment processing, data analysis, email delivery, hosting services).
  • For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Your Consent: We may disclose your personal information for any other purpose with your consent.
  • With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy.
  • To Comply with Laws: We may disclose your information where required to do so by law or subpoena.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

6. Third-Party Websites

Our Site may contain links to third-party websites and applications. We are not responsible for the privacy practices or the content of these third-party sites.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right to Access: You have the right to request copies of your personal data.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the details provided in the “Contact Us” section.

8. Children’s Information

Our Site is not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

9. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the “Last Updated” date. You are advised to review this privacy policy periodically for any changes.

10. Contact Us

If you have any questions about this privacy policy, please contact us at:

  • Email: info@homeapplianceltd.co.uk
  • Phone: +44 7445 207255
  • Address: Side entrance, 41 Wakefield St, London E6 1NG, United Kingdom

By using our Site, you acknowledge that you have read and understand this privacy policy.